FAQ
Frequently asked questions
What is Florida-Funshine Personalized Gifts?
Florida-Funshine Personalized Gifts is an online store that specializes in offering a wide range of thoughtful and unique personalized gifts for all life events. All of our products are personalized in-house using state of the art UV Printers. We take pride in providing customers with the opportunity to add a personal touch to their gifts, making each occasion truly special and memorable.
How does personalization work?
Personalization is easy and straightforward at Florida-Funshine! Simply browse our collection of products and select the item you wish to personalize. Depending on the product, you can add names, dates, custom messages, or even upload photos. Our skilled artisans will carefully craft your chosen design, creating a one-of-a-kind gift that perfectly captures your sentiments.
We cater to a wide range of life events and special occasions, including birthdays, weddings, anniversaries, graduations, baby showers, retirements, holidays, celebrations of life, memorials and more. Whatever the occasion, we can create a personalized gift or cherished keepsake .
What materials do you use for your products?
We believe in delivering exceptional quality, which is why we use premium materials for our products. Depending on the item, materials may include marble, concrete, acrylic, aluminum and more. Each product is personalized in-house, using state of the art UV Printers, with attention to detail to ensure it meets our high standards.
How long does it take to receive my order?
Our team works diligently to process and create your personalized gifts. Production times may vary depending on the product's complexity, but typically, you can expect your order to ship within 3 business days. You will receive a tracking number as soon as your order ships, so you can keep an eye on its progress.
What payment methods do you accept?
We accept various payment methods, including major credit cards (Visa, MasterCard, American Express, Discover), PayPal, and more. Your payment details are securely processed, ensuring a safe and reliable transaction.
What is your return and exchange policy?
At Florida-Funshine, we want you to be fully satisfied with your purchase. If for any reason you are not happy with your personalized gift, please refer to our Returns and Exchanges page for detailed information on our policies and procedures.
How can I contact your customer support team?
We're here to assist you! If you have any questions, concerns, or need help with your order, please don't hesitate to reach out to our friendly customer support team. You can contact us via email, at info@florida-funshine.com, and we'll be more than happy to assist you.